Define your digital transformation metrics
Did you know that almost half of all organizations have no Digital Transformation metrics defined? Today we want to share three metrics to measure your digital transformation progress. We believe that these three metrics will help you measure your progress in your digital transformation path.
There are two ways to measure the impact of digital transformation in your company: through metrics and by the qualitative analysis of the business.
These metrics can include customer satisfaction scores, revenue growth and retention, and employee productivity. But before you start measuring, you’ll need to determine what metrics are most important for your digital strategy so that you have a way to measure success.
Keep in mind that not everyone needs to measure the same aspects, your company and your team have needs, and you must create a results measurement strategy around it.
At Triskel software Solutions, we believe that these three metrics will help you measure your progress in your digital transformation path.
1. Active Usage: For example, how many Active licenses vs. Purchased ones
2. Daily Active Users: How many and how much time those licenses are used.
3. Workforce Productivity: (tricky but important) Imagine implementing an approval process in your Procurement Department. That would mean that now you can compare how many approvals were made in specific periods, how much time it takes to do it, and other aspects to evaluate the process.